Getting Started
What you need to use TRX, how to get access, and where to go for help.
By Chris1 author5 articles
- TheRecordXChange (TRX) Minimum System RequirementsBrowser, screen resolution, and display scaling requirements for Asgard and Request Central, with steps to check each one.
- How to Get Help with TRXWho to contact for help with Asgard and Request Central, when to use the Messages tab on a request, how to use the TRX help widget, and what to include…
- Why can’t I submit my request? Mobile device display issue or screen blocked, cut off, or buttons not working or I'm using non-laptop, non-desktop, or non-PC.TheRecordXchange (TRX) sites are built for laptop and desktop screens. Rotate to landscape first, then switch to a computer if that does not work.
- How to Create a TRX AccountHow to sign up for a TheRecordXchange account, including what to expect during registration and how to get started on your court's TRX site.
- How to Reset Your Password or Recover Account AccessWhat to do if you can't log in to TheRecordXchange, including how to reset your password and what to do if you're not receiving the reset email.