Applies to: Asgard · Judges, magistrates, court administrators, and other court staff.
TR Assist™ is the AI assistant that sits beside the recording you have open in Asgard. You ask it questions about the hearing, and it answers from that recording. This article covers both versions: TR Assist version 2 first, then the original TR Assist (version 1) for courts that haven’t been upgraded yet.
Which version do I have?
Your court has TR Assist version 2 once its Asgard site has been upgraded to the latest version and moved onto TheRecordXchange® Admin & Identity Platform (TAIP). TheRecordXchange is upgrading courts in batches and lets your court administrator know when your court’s upgrade is complete. Until then, you have the original TR Assist.
You can also tell from the TR Assist panel. Version 2 shows:
a New chat button at the top of the panel
a menu (≡) at the top left that opens your saved conversations
a microphone in the question box
timestamps in answers that you can select to play that moment
If you don’t see these, go to TR Assist version 1 (original) below.
TR Assist version 2
TR Assist version 2 answers questions about the hearing from the recording’s VoiceCopy™ transcript, log notes, and case information, and it cites the moments it relied on so you can check them yourself.
Who can use TR Assist version 2
TR Assist is available on Asgard sites that include it. TheRecordXchange turns on TR Assist version 2 for each court after its upgrade, and your court decides who has access. If you expect to see it and don’t, contact your court administrator.
Opening TR Assist
Open a recording in Asgard.
Select TR Assist to open the panel beside the recording player.
The first time anyone opens TR Assist on a recording, it prepares the transcript for searching and shows its progress. This happens once per recording.
TR Assist opens beside the recording player and transcript.
The welcome screen offers suggested questions, such as Summarize, Exhibits entered, and Draft an order. Select one to get started.
Asking a question
Type your question in the question box, or select the microphone in the box and speak it.
While TR Assist works, an activity row shows the searches it is running. Expand it to see them.
The answer appears as it is written. Select Stop to end it early, Retry if it fails, or Copy to copy it.
Scroll up to read earlier messages at any time. Select Jump to latest to return to the newest content.
Questions that work well
A good question names who, what, and the topic, for example “Find all testimony from [witness] about [topic].” Ask one thing at a time, then follow up to narrow or compare.
“Provide a summary of this hearing.”
“Were there any hearsay objections in this hearing? How did the court rule?”
“Were there any exhibits entered? If so, which ones?”
“Was the word ‘continuance’ mentioned? When?”
“Compare what [witness A] and [witness B] said about [event].”
“Create a timeline of events based on the testimony.”
“I am the Judge in this matter, please draft my order based on the hearing and ruling.”
To revise your own text, paste it into the question box with your instructions. TR Assist cites timestamps rather than page and line numbers, and it works only from the open recording, so it can’t compare testimony with a deposition or another document. Many of the sample prompts under TR Assist version 1 (original) below also work in version 2.
Checking an answer against the record
A citation ties a statement to the record so you can check it yourself.
Timestamps. When TR Assist relies on the transcript, it cites the moment in the recording. Select the timestamp to play that moment.
Log notes and case information. When TR Assist relies on a log note or the case information, it cites that source. Select the citation to open the Log Notes or Case Information in the recording player.
Checked sources. Open Checked sources under an answer to see the passages TR Assist used.
No citation means not verified against the record. General legal explanations, such as “What is the hearsay rule?”, are not drawn from the recording and carry no citations. Check them against authoritative sources.
An answer with timestamp citations you can select to play each moment.
If the transcript has changed since an answer was written, its citation is marked as out of date rather than playing the wrong moment. Ask the question again for a fresh answer.
Working with saved conversations
Select New chat to start a new conversation about the same recording.
Open the conversation drawer (≡) to see your saved conversations for this recording, newest first. Each one is titled from its first question.
Reopen a conversation to pick up where you left off, with its messages and citations.
You can switch to another conversation while an answer is still being written. When you come back, the answer is still arriving.
To delete a conversation, confirm when asked. A deleted conversation can’t be restored.
The conversation drawer lists your saved conversations for the recording.
How memory works
TR Assist keeps a memory for you on each recording, built from your conversations there. It can hold details such as your preferences, writing style, or facts from the hearing, so you don’t have to repeat context when you start a new conversation on the same recording.
Your memory is never shared with other users.
It is deleted once you have had no conversation activity on that recording for 30 days.
Deleting a conversation doesn’t immediately remove memory drawn from it. That memory follows the same 30-day rule.
What TR Assist will and won’t do
See attachment (bottom of article page below "See also" section): TR Assist Scope Statement (PDF)
TR Assist helps with questions about the record, summaries, comparing testimony, follow-up questions that build on what it found, drafting or revising documents grounded in the hearing, and general legal concepts. When comparing testimony, it reports where accounts agree or differ; it doesn’t judge which is more credible.
TR Assist does not give its own opinions on guilt, liability, verdicts, rulings, sentencing, or the credibility of a witness. When asked for one, it declines in its own words and reports what the record shows. Factual questions stay answerable: “What verdict did the jury return?” is answered; “Is he guilty?” is declined.
Asked how to rule, TR Assist declines and offers to report what the parties argued and what the court said.
Requests unrelated to court work are blocked by an automated screen before they reach the AI, for example investing, coding, trivia, entertainment, personal advice, politics, or creative writing. You’ll see a short message that TR Assist can’t help with that request, followed by a few things it can help with. Rephrase your question as a question about the hearing.
A trivia question is blocked before it reaches the AI.
TR Assist works only with the open recording. It can’t answer about other hearings, other cases, other courts, or other users’ conversations, and it doesn’t look up case law, statutes, news, or anything else outside the recording.
Limits to know
No sharing. A conversation is visible only to the person who created it and can’t be shared or copied to another user.
No file upload. Paste text you want revised into the conversation instead.
Recent context. In a long conversation, TR Assist uses the most recent 12 exchanges as context. Earlier messages stay visible but aren’t used. Start a new conversation or restate key details if needed.
Keyword search returns up to 50 matches per search and tells you when there are more. Narrow your words to see the rest.
One answer at a time in each conversation. Wait for the answer, select Stop, or start a new chat.
Saved conversations. The drawer loads 30 conversations at a time, and a reopened conversation shows its latest 100 exchanges.
Player shortcuts are paused while you type in the TR Assist panel.
Privacy and your court’s data
These commitments apply to TR Assist version 2 only.
Your saved conversations are visible only to you.
Saved conversations and memory are encrypted in transit and at rest.
Recordings, transcripts, log notes, case information, and TR Assist conversations are not used to train or improve any AI model.
TheRecordXchange’s handling of court data is governed by your court’s agreement and Data Processing Addendum.
TR Assist version 1 (original)
If your court hasn’t been upgraded yet, you’re using the original TR Assist. Open a recording in Asgard, open the TR Assist panel, and ask questions about that recording. The guidance below comes from the original TR Assist prompt guide.
Saved conversations, memory, Checked sources, voice input, and the privacy commitments in the version 2 section are part of version 2. They don’t describe the original version.
Writing a good prompt
Effective prompts name three things:
Who: a specific witness or party
What: the information you need
Context: the specific topic or issue
Example: “Find all testimony from Detective Johnson about the traffic stop procedure.” This tells TR Assist which witness to focus on, what you need, and the subject you’re reviewing.
Sample prompts
Finding specific testimony
“Find all testimony from [witness name] about [topic]”
“Locate where [witness name] discussed [specific event or date]”
“Find when [witness name] mentioned [document or exhibit]”
Summarizing testimony
“Summarize the complete testimony of [witness name]”
“Provide key points from [witness name]’s testimony about [topic]”
“Summarize [witness name]’s testimony in chronological order”
“Give me a brief overview of what [witness name] said about [issue]”
Comparing testimony
“Compare [witness A] and [witness B]’s testimony about [event]”
“Identify differences between [witness A] and [witness B] regarding [topic]”
“Compare expert opinions from [expert A] and [expert B]”
Evidence and exhibits
“Find all references to Exhibit [number]”
“When was [document name] discussed in testimony?”
“List all exhibits mentioned by [witness name]”
“Find testimony about [physical evidence description]”
“Show testimony establishing foundation for Exhibit [number]”
“Find where [witness] authenticated [document]”
“Locate testimony regarding chain of custody for [evidence]”
Objections and rulings
“Find all objections made by [attorney name]”
“Locate objections on hearsay grounds”
“Show all sustained objections”
“Find objections regarding [specific evidence type]”
Legal standards and elements
“Find testimony relevant to [legal element]”
“Extract facts supporting or contradicting [claim]”
“Find evidence of [specific legal requirement]”
Chronology and timeline
“Create a timeline of events based on testimony”
“List events in chronological order from [witness]’s testimony”
“Find all testimony about what happened on [specific date]”
“What did witnesses say happened at [specific time]?”
Expert witness testimony
“Summarize [expert name]’s opinions”
“What is the basis for [expert]’s opinion about [topic]?”
“Find [expert]’s qualifications as testified”
“Find cross-examination of [expert name]”
“Identify limitations acknowledged by [expert]”
Procedural and administrative
“Find all sidebar conferences”
“Find motions made during trial”
“Find opening statement by [attorney name]”
“Locate closing argument by [attorney name]”
“Show [attorney]’s examination of [witness]”
Criminal cases
“Locate testimony about Miranda warnings”
“Show testimony regarding identification procedure”
Civil cases
“Find testimony about damages”
“Locate evidence of breach”
“Show testimony about causation”
“Find discussion of mitigation efforts”
Family law cases
“Find testimony about best interests of the child”
“Locate discussion of parenting time”
“Show testimony about income and expenses”
Advanced techniques
Multi-step prompts. Start broad, then narrow, then compare:
“Summarize testimony about the accident.”
“Find what [witness] said about vehicle speed.”
“Compare this with [other witness]’s testimony about speed.”
Refinement prompts.
“Expand on that”
“Give me more detail about [subtopic]”
“Focus specifically on [narrow issue]”
“Exclude testimony about [unrelated topic]”
Citation requests.
“Give me exact transcript references”
“Include timestamps for this testimony”
Common mistakes to avoid
Too vague: “Tell me about the case.” Instead: “Summarize Officer Smith’s testimony about the traffic stop.”
Several questions at once: “What did witness A say and what exhibits were discussed and were there objections?” Instead, ask “What exhibits did witness A discuss?” and follow up separately.
Assuming context: “What did he say about it?” Instead: “What did Detective Rodriguez say about the search warrant?”
Getting help with TR Assist
I don’t see TR Assist, or I still see the original version. Your court gets version 2 once its Asgard site has been upgraded and moved onto TAIP. If your court has been upgraded, sign out and back in. If it’s still missing, contact your court administrator.
My answer shows as failed. An answer still pending after three minutes is marked as failed. Select Retry.
I can’t send another question. TR Assist is still answering in this conversation. Wait, select Stop, or start a new chat.
My question was blocked. The automated screen judged it unrelated to court work. Rephrase it as a question about the hearing.
TR Assist answered something it should have declined, declined a reasonable question, or gave a wrong answer. Report it to TRX Support using the chat on any TRX site. Include the recording, your question, and a screenshot of the answer. TheRecordXchange reviews every report.
TR Assist supports your review of the record; it doesn’t replace it. AI can make mistakes, so verify important details by playing the cited moment, and treat drafts as starting points to review and edit before use.
See also
Attachment (below this section): TR Assist Scope Statement (PDF)