This article is for court officials and judges who have been identified as the authorizing party for a Marion County audio recording request. It explains how to review an incoming request and render your decision within TheRecordXchange.

If you're a member of the public or an attorney looking to submit an audio request, see: Marion Audio Requests.

The video below provides an overview of the authorization process. Note that the interface may look slightly different from the current version of the site, but the core steps remain the same.

When a recording request is submitted on the Marion County TRX site, TheRecordXchange reviews it and — if authorization is required — identifies the appropriate court official to approve or deny the request. That person is notified by email and directed to the request in the system.

Not all requests require authorization. In some cases, users or request types have been preauthorized by the court and will move through the system automatically without requiring your review. See the Preauthorization section below for more detail.

When a request is assigned to you for authorization, you'll receive an email notification from TheRecordXchange. The email will include:

Click the link in the email and log in to your TRX account to view the request.

Once you've opened the request, you'll see the Authorization Review page. This displays:

You can also navigate to the Messages tab to see any additional context provided by the requester or TheRecordXchange, and the Share tab to see which users are associated with the request.

After reviewing the request, select one of the three available decisions:

If you approve the request, click the green Authorize button. You may optionally add a comment before authorizing. Once authorized, TheRecordXchange will proceed with processing and delivering the recording to the requesting party. The requester will be notified by email.

If you wish to deny the request, enter a comment explaining the reason and click the red Deny button. A comment is recommended so the requester understands why their request was not approved. The requester will be notified of the denial.

If you need more information before making a decision, use the Provisional option. Enter a comment explaining what additional information is needed — for example, you may ask the requester to clarify their relationship to the case, or ask TheRecordXchange to provide you with a copy of the recording for your own review before deciding.

The requester and TRX will be notified of your provisional response. Once you have the information you need, you can return to the request and render a final decision.

After rendering your decision, an Authorization form is automatically generated reflecting your decision and any comments you provided. You can download this form for your records or for the requesting party's records if needed.

Some requests are marked as Confidential by the requester. Confidential requests cannot be shared with other TRX users without your explicit approval as the authorizing court official. Handle these requests with additional discretion.

In certain cases, specific users or request types may be preauthorized by the court. Preauthorized requests bypass the standard authorization review and are processed automatically by TheRecordXchange without requiring action from a judge or court official.

If you'd like to set up preauthorization for certain users or request types, or if you have questions about whether a specific request should be preauthorized, contact TRX Support.

If you have questions about a specific request, haven't received an authorization email you were expecting, or need assistance with any part of this process, contact TRX Support: