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TRX Turns

Introduction to Turn Concepts

Brandon Townsend avatar
Written by Brandon Townsend
Updated over 4 years ago

A PO can assign a Turn (transcription, proofing, scoping) within a Project to a connection or associate, or they can perform the task themselves. This Turn may include an agreed-upon page rate (cost to the PO) and turnaround time. If the assignee is the PO or an employee of the PO, the Turn may be assigned with a “zero cost” page rate.

Each Project can have one Turn or multiple Turns. The Turn concept allows POs to assign different parts of a Project to different connected TRX Users. Turns allow many Users to work simultaneously on Projects, especially large or expedited ones. Breaking a Project into multiple Turns means assignees can complete the Project in smaller pieces, which allows the PO or proofreader to be working on it throughout its lifecycle, as opposed to only having access to the raw transcripts closer to the Project due date. Turns also allow the PO the opportunity to identify and assign resources early in the Project lifecycle. The concept of Turns helps the PO meet deadlines and achieve accuracy in a collaborative environment.

For an assignee (typically an IC, although it could be an associate) a Turn is a transcription, proofreading or scoping assignment that has been offered and accepted from a client or PO. For the assignee, a Turn includes: access to the digital content necessary to complete the assignment (download of files of all types, audio, video, document, steno etc.); collaboration with the PO, Associates and other IC assigned to the Project; and estimated pages, due date, final page count
and the Page Rate being offered.

Once an assignee uploads the finished transcript to a Turn, they can “complete” the Turn by adding the final page count. For the assignee, all completed Turns and earned Revenue are tracked in the “Completed Turns” report in their account, providing instant information needed to bill the client for services. This report also provides historical data about what the User earned from each of their clients over a defined period of time.

The Turn ID is auto-generated by the system, but it is changeable by the Project Owner.  Standard Turn numbering is based on a 010, 020, 030 structure.  This allows room for additional turns if needed.  

For Example:
I have 2 turns for a project, both 60 minutes in length.  For some reason, I need to break up the first turn into 2 separate, 30 minute, turns to get it done on schedule.  The turn numbering allows me to easily create a new turn, numbered as 015.

The 3 resulting turns, 010, 015 and 020 are still in numerical order, making management of the project much easier for the Project Manager and the Proofreader.

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