Once the order is complete (meaning the customer has paid or you see TheRecordXchange has received payment and entered it on the Payments tab), here are the steps to follow in order to get your payment initiated.

Click “Details” tabs and then click the “View Project”. 

If the project has not yet been created, a pop up box is displayed asking if the system should create turns automatically or they can be manually created later. Click “No”. 

Click “Edit Project”.

Move it to a status of “Complete.” Click “Save” at the bottom.

Click “Financial” tab.

Under the “Funds Available” row, it should show you what you are to be paid. 

Click the blue “Update Payments”. 

Click green “Approve Payments.” 

If you have any questions, you can always reach us via online chat.

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