In February, TheRecordXchange launched an update to our Basic User accounts, learn more about the launch HERE

This article is specific to the default PAID / UNPAID values for Basic Users / Turn assignees.

Prior to launch, TRX made the decision to mark all Completed Turns as PAID, as it will be easier for Basic Users to either un-mark the few that were not paid, or to start tracking from the launch date going forward.


If you do have a turn that is actually not yet paid, just switch the toggle back to "Unpaid".  

The check-mark in the PAID column is now removed denoting the turn as "Unpaid"

If you have any questions, you can reach us via chat, below, or via email, customersuccess@trxchange.com

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